Refund policy

At FitCook Foodz, your satisfaction is our top priority, and we want to ensure that you are completely satisfied with your purchases. If, for any reason, you are not completely satisfied with a product you purchased from us, we have established a return policy to make it easy for you.

Refund Policy
We do not refund any products, except in specific cases. Exceptions include products damaged during shipping or expired products. If you receive a damaged or expired item, please contact us as soon as possible so we can help you return or replace it.

Allergies
Please note that we cannot issue refunds if you are allergic to one of our products. It is your responsibility to check the list of ingredients before purchasing and using our products.

Product Damaged During Shipping
If you receive products that were damaged during shipping, we will issue a refund. However, we require photographic proof and you must contact us as soon as possible. Please contact us at info@fitcookfoodz.ca

Expired products
If you receive an expired product, we will refund you without hesitation. However, please keep in mind that our product turnover is high and we strive to provide you with high-quality products.

Shipping costs for returns
We cover the shipping costs for returns, unless you simply change your mind. In this case, you are responsible for the return shipping costs.

You don't like the taste of the product
We understand that tastes vary from person to person. That's why we don't refund products you don't like the taste of.

If you have any questions or would like more information, please contact us at info@fitcookfoodz.com. We're here to help.